Any problems with your order?

I have received an incorrect product. What should I do?

In this case please contact us by phone +43 5332 56671 or by email and keep your invoice number and customer number ready.

Is there a possibility to change my order?

In this case, please contact us by phone at +43 5332 56671 and we will do our best to change your order. Unfortunately, we cannot guarantee that changes can be made to an order that has already been placed.

My products arrived damaged or defective. What should I do?

We offer a 2-year warranty on all devices. In case of damage or technical defect of a device you can contact us by phone +43 5332 56671 or email We will promptly find a solution for the problem.